Terms and conditions of hire
All adults (over 18 years of age) need to read and sign our WAIVER AND RELEASE OF LIABILITY FORM prior to kayak hire or participating in one of our activities. Adults must also complete and sign the form on behalf of the children kayaking in their care. Link here to PDF
Every kayaker MUST read the EzyKayaks Safe Paddling guidelines and kayaking with children section prior to renting a kayak. Link here to PDF.
All children under age 12 must be supervised by an adult.
Arrival time, cancellation or change of booking
- Please arrive at the launch site for QR-code check in 15 minutes before your scheduled booking time.
- WE determine adverse weather makes your activity unsafe you will receive full refund less 2.6% admin fee, or re-book another day/time to be mutually agreed.
- Swap outs (changing booked items) are subject to availability and incur a minimum $10.00 swap out charge
- If YOU change the booking day or time and advise us least 72 hours in advance you will receive full credit for the same hire/activity for another day/time to be mutually agreed and available.
- No show or cancellation less than 72 hours in advance - no refund
- All booking day or time changes must be made between normal business hours 9am - 5pm Monday - Sunday via a phone call to us. Emailed requests for booking changes cannot be guaranteed and should not be regarded as received as emails are not monitored 24 hrs a day.
|
EZY KAYAKS TERMS AND CONDITIONS MULTI-DAY HIRE
Change of Cancellations or change of booking time:
- Change of booking days if advised at least 14 days in advance - full credit on the hire for other days (to be agreed via phone call).
- Booking is for continuous hire days only and cannot be split due to adverse weather or other unforeseen events out of our control.
- No show or cancellation less than 14 days in advance - no credit or refund.
- All requests for booking day or time changes must be made at least 14 days in advance between normal business hours 9am - 5pm Monday - Sunday via a phone call to us. Emailed requests for booking changes cannot be guaranteed and should not be regarded as received as emails are not monitored 24 hrs a day.
Multi day T&Cs 2020 2021
Ezy Kayaks Hawks Nest Hire Drive licence No is
HD 0766 UVI 41304.
Kayak paddling is restricted to the Myall River area no further north than Tamboy and no further south than the river mouth at Corrie Island – Ask our staff if you do not know where this is.
EzyKayaks is not responsible for kayakers who disregard the restricted area and they will not be covered by insurance in the event of PERSONAL INJURY, PROPERTY DAMAGE OR WRONGFUL DEATH CAUSED BY NEGLIGENCE OR ANY OTHER CAUSE as a result of paddling outside the stated area.
Kayaks will not be rented to any person under the influence of any drugs or alcohol of any kind.
Ezy Kayaks require a minimum of 2 people to launch a tour and 4 persons for a children's activity.
Ezy Kayaks reserves all rights to cancel or reschedule the activity if numbers do not meet the minimum requirements.
Ezy Kayaks reserves all rights to cancel or reschedule any activity in the event of adverse weather conditions or other unforeseen circumstances.
If it is raining on the day of your activity we will not necessarily cancel the activity please call ahead for confirmation. |
